AiVA Systems — Privacy Policy
Last Updated: 10/01/2025
1. Who We Are
AiVA Systems (“AiVA,” “we,” “our,” or “us”) is a U.S.-based software company providing automated messaging and booking tools for beauty professionals through GoHighLevel (GHL) and Meta platforms (WhatsApp, Facebook, Instagram).
Our mission is simple:
“To give every barber, stylist, and beauty professional their time back — by automating every message, booking, and follow-up across Meta’s ecosystem.”
We take your privacy seriously and only collect information needed to deliver and improve your AiVA experience.
2. Information We Collect
We collect:
Contact information (name, phone, email) when you sign up or message us.
Business information (company name, social handles, booking links) for setup.
Usage data through GoHighLevel and Meta integrations (message logs, booking triggers).
We do not sell your data. Ever.
3. How We Use Your Information
We use your data to:
Set up and manage your AiVA account.
Send automation messages, updates, and support.
Improve system performance and user experience.
You may receive messages from AiVA for onboarding, support, or account updates. You can opt out anytime.
4. How We Protect Your Data
AiVA uses:
End-to-end encrypted channels via WhatsApp Business API and Meta’s secure systems.
GoHighLevel’s SOC 2 and GDPR-compliant infrastructure.
Limited access to customer data (only for onboarding and support).
5. Sharing Your Data
We only share data with:
GoHighLevel (our automation platform)
Meta Platforms, Inc. (WhatsApp, Facebook, Instagram)
Payment processors (Stripe, PayPal)
All partners are GDPR and CCPA compliant.
6. Data Retention
Your data is stored as long as your account is active or required for legal, billing, or service continuity purposes.
You can request deletion at any time via [email protected].
7. Your Rights
You can:
Request to view, update, or delete your data.
Opt out of marketing or automation messages.
Cancel anytime.
8. Contact Us
AiVA Systems
30 N Gould St Ste R
